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ESAB products are backed by some of the best warranties around.
At ESAB, customer satisfaction is our number one priority. Your ESAB product is backed by one of the most comprehensive warranty programs in the industry. You can feel confident that with the purchase of an ESAB product, you have selected the best quality, supported by the best customer service available. Our ESAB Warranty will keep you covered.What’s covered by the ESAB Warranty?
The ESAB Warranty covers every piece of ESAB welding equipment, every filler metal, every gas apparatus, and every plasma machine – every product that ESAB sells in the US, Canada, and Mexico, excluding the following: mechanized cutting machines, scarfing machines, automation equipment, spare parts, consumables, special orders, re-manufactured items, minimum run products, and freight damage.
Product warranty periods.
Properly stored ESAB filler metals are warranted to be fully serviceable and free from any defects in materials or workmanship for one full year after the date of shipment from ESAB. The warranty period for ESAB welding equipment starts on the invoice date of purchase by the original end user, or from the date of manufacture if the original invoice cannot be produced.
View product warranty periods for:
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3 YRS. | 2 YRS. | 1 YRS. | 90 DAY |
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ESAB FILLER METALS | ||||
ESAB FILLER METAL WARRANTY STATEMENT
ESAB filler metals are guaranteed from defects in material or workmanship and will conform with ESAB’s published product specifications for 12 months after the date of shipment, provided that the products are stored and maintained in accordance to ESAB’s Storage Guidelines (Document GEN-27116/NA/EN/03-14-18). This warranty does not cover defects derived from the filler metal selection or from the welding operations, which are the sole responsibility of the purchaser and may have an effect in the product’s performance. In case of warranty breach, ESAB will have the right to exchange, or accept the return by the Purchaser of existing inventory and issue credit at the price paid by the Purchaser, plus any shipping costs incurred by the purchaser in connection with the purchase of such Product after ESAB has had the opportunity to analyze the claim. No products may be returned to ESAB without ESAB’s written authorization. |
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ESAB WELDING EQUIPMENT | ||||
ESAB MIG Welding (GMAW) Equipment | ||||
Power Sources & Wire Feeders – Manual & Semi-Automatic | ||||
Automatic & Robotic GMAW Controls, etc. | ||||
GMAW Torches* | ||||
ESAB Submerged Arc Welding (SAW) Equipment | ||||
LAF/TAF series Power Sources | ||||
Multitrac, Mastertrac, MiniMaster, ArcMaster, G Master, Tandem | ||||
Controls & Accessories – Flux Recovery System, Joint Tracking and Positioning System, etc. | ||||
ESAB TIG Welding (GTAW) & Stick Welding (SMAW) Equipment | ||||
Power Sources | ||||
GTAW Torches*, Heliarc Outfits | ||||
Optional Kits for ESAB Power Sources and Wire Feeders | ||||
Digital Meters, Pulse Kit, Post/Pre Flow, etc. | 1 | 1 | 1 | 1 |
ESAB Remote Controls and Mechanized Controls | ||||
Foot Controls, Hand Controls, Pendants, Arc Starters, UEC-8 Control, J-Governor Control, etc. | ||||
ESAB Plasma Equipment | ||||
Power Sources (other than HP 125) | ||||
Automatic Plasma Controls – Flow Control, Plumbing Boxes, etc. | ||||
Plasma Torches* | ||||
ESAB Automation Products | ||||
Miggytrac Tractors | ||||
Orbital Tig – Power sources, controls, accessories and heads | ||||
Applied Automation (CaB, Gantrac, and Walltrac systems) | ||||
Positioners and Turning Rolls | ||||
Engineering Products (FSW, Laser Hybrid, and NGW) | ||||
Miscellaneous | ||||
SENTINEL Welding Helmets | ||||
Cartridge for Eye-Tech Helmets | ||||
Water Circulators | ||||
Remanufactured Equipment | ||||
Special Customer Order Equipment | ||||
ESAB AUTOMATIC CUTTING MACHINES | ||||
SGX, Combirex, Suprarex, Numorex, Telerex Models | 2 | |||
Crossbow | 3 | |||
Replacement Parts |
(2) For breakdowns or failures occurring more than 6 months after shipment the Purchaser is responsible for ESAB’s labor cost or expense of repair or replacement of any components or parts thereof which ESAB’s examination proves to be defective.
(3) The Purchaser is responsible for ESAB’s labor cost or expense of repair or replacement of any components or parts thereof which ESAB’s examination proves to be defective.
* ESAB strongly recommends the use of original equipment replacement parts for its equipment. While the use of aftermarket parts does not automatically void ESAB’s warranties for its equipment, any obligations arising from ESAB’s warranty will be voided if the design, manufacture, or composition of parts or components not manufactured by ESAB are a material cause of the malfunction or poor performance of (or damage to) the equipment.
Warranty periods for our most popular Victor regulators, torches, and handles have been extended, including a LIFETIME Warranty on all EDGE Series 2.0 regulators.
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LIFETIME | 10 YRS. | 7 YRS. | 3 YRS. | 2 YRS. | 1 YR. | 90 DAY | + LABOR |
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EDGE™ Series regulators | ||||||||
Legacy SR Series regulators | ||||||||
300 series torches and handles | ||||||||
All "G" Series regulators | ||||||||
400 series torches and handles | ||||||||
TurboTorch® | ||||||||
HP&I Brass Regulators/Manifolds, Oxygen Conservers, All other Victor Medical products | ||||||||
Steel Cylinders, Cutting Machine Motor (i.e. VCM200) | ||||||||
HP&I Stainless Regulators/Manifolds (non-corrosive gas), Parts in Rental Applications | ||||||||
HP&I Corrosive Gas Regulators/Manifolds |
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4 YRS. | 3 YRS. | 2 YRS. | 1 YR. | 90 DAY | 180 DAY | + LABOR |
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Cutmaster® TRUE™ (Power Source) | |||||||
Drag-Gun® Plus, PAK® 200 | |||||||
AirCut® 15C, CutSkill® units (Power Source), Stand Off Controls, 1Torch®, SureLok®, XTR, XT / XT-301, Maximizer® torches | |||||||
All Other "Torch and Leads" Packages | |||||||
Replacement Repair Parts | |||||||
A40i, A60i, Cutmaster A80, Cutmaster A120 (US Power Supply) | |||||||
A40i, A60i, Cutmaster A80, Cutmaster A120 (Non US Power Supply) | |||||||
Ultra-Cut XT™ and Auto-Cut XT™ (Power Supplies & Components) | 1yr. | ||||||
XT™ / XT™-301 Torch (Excluding Consumable Parts) | |||||||
Repair/Replacement Parts |
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3 YRS. | 2 YRS. | 90 DAY | + LABOR |
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MST 3-in-1 Machines (Power Source) | ||||
TIG Welding Machines (Power Source) | ||||
OxyFuel Outfits, Tote, Torch Kit, Regulators, Cutting Attachment, Cutting Welding Handle, Straight Cutting Torch, AirFuel Torches, Auto-Darkening Helmets | ||||
MIG Guns & TIG Torches supplied with Power Source |
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1 YR. | 180 DAY | 90 DAY | 30 DAY | + LABOR |
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TC and TCV Water Coolers | |||||
Professional MIG Guns (i.e. PulseMaster™ MIG Guns & PullMaster™, Spray Master®, Eliminator®, Supra™, Classic No. #, SEFC, etc) | |||||
All Other Products (Including Fusion™ MIG Guns, WeldSkill® MIG and Spool Guns) | |||||
Manual products (Electrode Holders, Ground Clamps, Cable connectors)” |
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3 YRS. | 2 YRS. | 1 YR. | 180 DAY | 90 DAY | 30 DAY | + LABOR |
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ArcMaster®, PowerMaster®, Ultrafeed®, Fabricator® 3 in 1, Portable DC Welders 161S, 201TS & 186 AC/DC, Ultima® 150, WC-100B | |||||||
Auto-Darkening Welding Helmet (Electronic Lens) Head Gear assembly which is 1 month | |||||||
Victor® Regulator for Fabricator® 3 in 1: 2 years for parts, no warranty for labor | |||||||
95S, Water Recirculators: 1 year for parts and labor | |||||||
All Plasma Welding Consoles (i.e WC-1 Controller, WF-100 Capstain Feeder, etc) | |||||||
Plasma Welding Torch and Leads Packages | |||||||
Gas Regulators for "Supplied with Power Sources" | |||||||
Remote Controls | |||||||
Replacement Repair Parts | |||||||
MIG and TIG Torches (Supplied with Power Sources) | |||||||
Firepower Welders: 5-2-1 years for parts, no warranty for labor |
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1 YR. | 180 DAY | 90 DAY | 30 DAY | + LABOR |
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N7500 Auto Gouging | |||||
Gouging Torches | |||||
Exothermic Torches |
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Contact your Stoody representative for warranty information on this Product. |
For all warranty claims, Buyer should contact ESAB with all relevant details such as ESAB part number, manufacturing date code, heat and control numbers, serial number, complete description of the difficulty encountered, length of time in service, the conditions under which the Goods failed, and original purchase price paid.
For: Welding Equipment/Automated Cutting Systems
Phone 1-800-426-1888
Fax 800-535-0557
For:
Filler Metals
Please contact your ESAB Sales Account Manager. If you are an end user, please contact your local Authorized ESAB distributor for assistance with warranty claims.
If a returned Good is determined to have failed for reasons other than defects in materials or workmanship within the scope of the warranty policy or if the applicable warranty has expired, Buyer will be contacted for disposition. If such a Good is to be returned to Buyer, freight charges will be borne by Buyer, and Buyer also will be billed for any "no charge" replacement Goods supplied during the investigation of the complaint.