Warranty Policy

DOMESTIC SALES POLICY
The ESAB Group, Inc.

Waranty Claims

For all warranty claims, Buyer should contact ESAB with all relevant details such as ESAB part number, manufacturing date code, heat and control numbers, serial number, complete description of the difficulty encountered, length of time in service, the conditions under which the Goods failed, and original purchase price paid.

For: Welding Equipment/Automated Cutting Systems

100% Satisfaction Guarantee

DOMESTIC SALES POLICY
The ESAB Group, Inc.

Warranty Claims

For all warranty claims, Buyer should contact ESAB with all relevant details such as ESAB part number, manufacturing date code, heat and control numbers, serial number, complete description of the difficulty encountered, length of time in service, the conditions under which the Goods failed, and original purchase price paid.

For: Welding Equipment/Automated Cutting Systems

Phone 843-664-4416 Fax 800-446-5693
For: Filler Metals

ESAB will determine whether to have the Goods returned for inspection and repair or handled in some other manner (for example: shipping replacement Goods “no charge” or issuing credit). Credit for Welding Equipment/Automated Cutting Systems may be subject to a depreciation charge based on length of time the Goods were in service. Written approval in the form of a Return Authorization form (“RA”) will be issued if Buyer is to return Goods for repair or replacement. UNDER NO CIRCUMSTANCES ARE ANY GOODS TO BE RETURNED WITHOUT PRIOR WRITTEN AUTHORIZATION FROM ESAB. A copy of the RA must accompany the return shipment of the Goods to ESAB, and the Goods must be received within 30 days of issuance of the RA. Any RA remaining open after 30 days will be cancelled, and the Buyer will be billed for any “no charge” replacement Goods supplied. Any Goods subsequently returned against a cancelled RA will be returned to the Buyer freight collect.

If a returned Good is determined to have failed for reasons other than defects in materials or workmanship within the scope of the warranty policy or if the applicable warranty has expired, Buyer will be contacted for disposition. If such a Good is to be returned to Buyer, freight charges will be borne by Buyer, and Buyer also will be billed for any “no charge” replacement Goods supplied during the investigation of the complaint.

12. WARRANTY PERIODS

Properly stored ESAB Filler Metals are warranted to be fully serviceable and free from any defects in materials or workmanship for one full year after the date of shipment from ESAB. The warranty period for ESAB welding equipment starts on the invoice date of purchase by the original end user, or from the date of manufacture if the original invoice cannot be produced.

ESAB MIG Welding (GMAW) Equipment

  • Power Sources & Wire Feeders - Manual & Semi-Automatic (unless listed below) 3 years
  • Automatic & Robotic GMAW Controls, etc. 3 years
  • GMAW Torches* 90 days

ESAB Submerged Arc Welding (SAW) Equipment

  • Power Sources (other than those listed below) 3 years
  • LAF & TAF series Power Sources 2 years
  • Multitrac, Mastertrac, MiniMaster, 2 years
  • ArcMaster, G Master, Tandem
  • Controls & Accessories – Flux Recovery System,
  • Joint Tracking and Positioning System, etc. 1 year
  • ESAB TIG Welding (GTAW) and Stick Welding (SMAW) Equipment
  • Power Sources 3 years
  • GTAW Torches*, Heliarc Outfits 90 days
  • Optional Kits for ESAB Power Sources and Wire Feeders Digi tal
  • Meters, Pulse Kit, Post/Pre Flow, etc.
  • Same warranty as associated power sources & wire feeders
  • ESAB Remote Controls and Mechanized Controls
  • Foot Controls, Hand Controls, Pendants, 90 days
  • Arc Starters, UEC-8 Control, J-Governor Control, etc.
  • ESAB Plasma Equipment
  • Power Sources (other than HP 125) 3 years
  • HandyPlasma 125 1 year
  • Automatic Plasma Controls-Flow Control, 3 years
  • Plumbing Boxes, etc.
  • Plasma Torches * 1 year
  • ESAB Gas Apparatus
  • All Prest-O-Lite, Purox & Oxweld Oxy-Fuel
  • Gas Regulators and Torches Lifetime
  • Sabre “V” Welding & Cutting Apparatus 2 years
  • Flowmeters and Air-fuel Apparatus 1 year
  • All other Oxy-fuel Welding and Cutting Equipment 1 year
  • Miscellaneous
  • Cartridge for Eye-Tech Helmets 2 years
  • Water Circulators 1 year

* ESAB strongly recommends the use of original equipment replacement parts for its equipment. While the use of aftermarket parts does not automatically void ESAB’s warranties for its equipment, any obligations arising from ESAB’s warrantywill be voided if the design, manufacture, or composition of parts or components not manufactured by ESAB are a material cause of the malfunction or poor performanceof (or damage to) the equipment.

13. WARRANTIES FOR SPECIFIC MODELS OF AUTOMATIC CUTTING MACHINES

ACER, ACER2, Alpharex, Avenger, Eclipse, Hydrocut, Piecemaker Plus, Sabre and Shadow 2

ESAB hereby warrants and represents to Buyer that the specific models of automated cutting machines listed above and all components and parts thereof shall be free from defects in material and workmanship that result in breakdown or other failure under normal use within a period of ONE YEAR from the date of shipment to Buyer, provided that ESAB is given written notice of any claim not later than ten (10) days following the end of the warranty period. ESAB’s obligation under this warranty shall be limited to the repair or replacement, at its option, at no cost or expense to the Buyer other than travel and accommodation costs and expenses for the ESAB Service Engineer should in-plant service be necessary. For breakdowns or failures occurring more than SIX (6) MONTHS after shipment, the Buyer is responsible for ESAB’s labor cost or expense of repair or replacement of any components or parts thereof which ESAB’s examination proves to be defective. ESAB receives warranties on certain components purchased by it and its obligation with respect to such components shall be limited to the extent of the warranties so received by it. The warranty on replacement parts after the warranty period is ninety (90) days.

Silhouette 500 & 1000, Shadow, Ultra-Graph and Ultraline

ESAB hereby warrants and represents to the Buyer that the specific models of automated cutting machines listed above and all components and parts thereof shall be free from defects in material and workmanship that result in breakdown or other failure under normal use within a period of ONE YEAR from date of shipment to Buyer, provided that ESAB is given written notice of any claim not later than ten (10) days following the end of the warranty period. ESAB’s obligation under this warranty shall be limited to the repair or replacement of the equipment at its option. The Buyer shall be responsible only for ESAB’s labor cost in the repair or replacement of any components or parts that ESAB’s examination proves to be defective. ESAB receives warranties on certain purchased components and its obligation with respect to such components shall be limited to the extent of the warranties so received by it. The warranty on replacement parts after the warranty period is ninety (90) days.

The warranties stated above do not apply to any equipment or component thereof which has been subject to misuse or accident, or improper installation, maintenance or application nor to any parts which are subject to normal wear or deterioration such as lenses, fuses, lamps, scrapers, electrodes, shunts, pump impellers, pump casings for waterjet, cutting nozzle and other consumable type Goods.

These warranties similarly do not cover routine mechanical, electrical and electronic adjustments such as are described and explained in the instruction manuals furnished with the machine.

Such adjustments are the responsibility of the Buyer. These warranties likewise do not cover repairing and/or replacing electrical or electronic parts damaged by improper customer voltage supplies, improper electrical connections to the equipment or improper grounding techniques. Freight charges after the installation period or 30 days from the shipment date of the equipment, whichever comes first, for parts replaced under these warranties are the responsibility of the Buyer. Arc welding performed on any part of the machines without the express approval of an authorized ESAB representative will automatically void any and all warranties. Sales of the Automatic Cutting Machines referenced here in §13 shall be pursuant to ESAB’s Terms and Conditions of Sale except for §8 and §10 thereof, which are supplanted hereby.

14. WARRANTY OF BUYER UPON RESALE

In connection with any resale of Goods purchased from ESAB, Buyer agrees that it will include the following, or substantially similar, language in the resale contract or applicable terms and conditions:

NEITHER BUYER NOR THE ESAB GROUP, INC. D/B/A ESAB WELDING AND CUTTING PRODUCTS (USA) (“ESAB”) MAKES ANY EXPRESS WARRANTY WITH RESPECT TO THE GOODS EXCEPT AS SPECIFICALLY SET FORTH IN WRITING BY ESAB. FURTHERMORE, NEITHER BUYER NOR ESAB MAKES ANY IMPLIED WARRANTY WITH RESPECT TO THE GOODS SOLD HEREUNDER, EXCEPT FOR BUYER’S IMPLIED WARRANTY OF GOOD TITLE TO SUCH GOODS. IN PARTICULAR, NEITHER BUYER NOR ESAB MAKES ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. THE OBLIGATIONS OF BUYER AND ESAB UNDER THIS WARRANTY ARE LIMITED TO REPAIR OR REPLACEMENT, AT ESAB’S OPTION, OF ANY DEFECTIVE OR NONCONFORMING GOODS OR, AT ESAB’S OPTION, REFUND OF THE PRICE ACTUALLY PAID FOR SUCH GOODS BY THE PURCHASER.

NEITHER BUYER NOR ESAB SHALL, IN ANY EVENT, BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONTINGENT, PUNITIVE, EXEMPLARY, SPECIAL CONSEQUENTIAL OR OTHER SIMILAR DAMAGES. THE REMEDY PROVIDED HEREUNDER SHALL BE THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY, WHETHER PURCHASER’S CLAIM IS BASED ON ANY THEORY OF CONTRACT, NEGLIGENCE, TORT, EQUITY, STATUTE OR STRICT LIABILITY. IN NO EVENT
SHALL ANY LIABILITY OF BUYER OR ESAB IN CONNECTION WITH ANY CLAIM BASED ON ALLEGED DEFECT OR NONCONFORMITY OF THE GOODS EXCEED THE PRICE ACTUALLY PAID BY THE PURCHASER FOR SUCH GOODS.

Prices Subject To Change Without Notice

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